Shipping
Because crystal awards and corporate trophies require careful handling and precise custom engraving, we ensure every piece is securely packaged and dispatched with care.
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Delivery Areas
We currently ship Australia-wide. [Add Sydney same-day or local pickup option if available.]
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Production & Dispatch Timelines
Because every award is custom-engraved to order, production only begins once you have reviewed and approved your digital design proof. Standard production takes 3 to 5 business days, followed immediately by dispatch and delivery.
| Order type | Production time | Delivery time |
|---|---|---|
| Standard order | 3–5 Business Days | 2–5 Business Days (depending on location) |
| Express / event deadline | Priority Processing (2–3 Business Days) |
Express Courier Shipping Options Available |
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Shipping Costs
Shipping costs are calculated automatically at checkout based on your delivery address and the weight/size of your order. <em>Free shipping is available on orders over [e.g., $300].
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Order Tracking
Once your crystal awards have been carefully packed and dispatched, you will receive an email confirmation containing your tracking number so you can monitor your shipment's journey right to your door.
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Need It by a Specific Date?
Hosting an event with a hard deadline? We understand timing is everything. Please note your required delivery date at checkout, or contact us directly via our contact form or email before ordering, and our team will confirm whether we can meet your timeline prior to production.